Privacy Policy

Last updated: January 2026

Jor is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights as a user of our matrimonial platform.

1. Information We Collect

When you create a Rishta profile on Jor, we collect:

  • Personal details: Name, age, gender, city, education, profession, and other profile information you provide.
  • Contact information: Phone number(s) used for account verification and proposal contact.
  • Identity verification: CNIC number, used solely for account authentication — never shared publicly.
  • Photos: Profile photos you upload, displayed to subscribed users.
  • Usage data: Browsing activity, filters used, and pages visited — used to improve the platform.

2. How We Use Your Information

  • To display your Rishta profile to other verified users.
  • To verify your identity and prevent fraudulent accounts.
  • To process subscription payments and send activation codes.
  • To send important updates about your account or matches.
  • To improve our platform through anonymised analytics.

3. Who Can See Your Information

Public information (visible to all visitors): Age, city, education, profession, caste, and general profile details.

Subscribed users only: Contact phone numbers, photos, and detailed profile information.

Private (never shared): CNIC number, password, exact address, and payment details.

4. Data Storage & Security

Your data is stored securely on Supabase (PostgreSQL), hosted in compliance with international data security standards. We use encryption in transit (HTTPS) and at rest. Passwords are stored in hashed form and are never visible to our team.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only:

  • When required by Pakistani law or a court order.
  • With payment processors, solely to process your subscription.

6. Your Rights

  • Access: Request a copy of the data we hold about you.
  • Correction: Update your profile information at any time through your account.
  • Deletion: Request deletion of your account and all associated data.
  • Pause: Temporarily hide your profile without deleting it.

To exercise any of these rights, contact us via WhatsApp.

7. Cookies

Jor uses minimal cookies to maintain your login session and remember preferences. We do not use advertising or tracking cookies. You can clear cookies at any time through your browser settings.

8. Children's Privacy

Jor is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover an underage account, it will be immediately removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the app or website. Continued use of Jor after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy concerns, data requests, or any questions about this policy, please contact us:

Contact us on WhatsApp